UNDP Funded

Development of ICT Policy Framework for Ministry of Health and Child Care, Zimbabwe

Objective and Purpose:

The ICT Policy Framework is a single integrated framework that describes the key principles, infrastructure, resources, technologies, processes and services that guide the governance, management and provision of information and communication services for the MOHCC.

Its purpose is to enable ICTs to be governed and managed in a holistic manner for the MOHCC as a single enterprise taking into consideration the functional areas of responsibility and the interests of internal and external stakeholders through providing documented rules and guidelines around ICT systems procurement, development, management, operation, maintenance, security and knowledge sharing.

Scope:

  1. Assert the role of the ICT unit, under the directorate of Finance and Administration, as the ministry’s official authority responsible for setting the rules. procedures and guidelines to be followed by all MOHCC departments and programs in the following areas ICT related procurement, deployment, use, maintenance and disposal of ICT assets and resources and in the coordination and execution of related activities in pursuance of the common goal of enhancing the development and application of Health Information Systems (HIS) as the surest way towards the successful implementation of electronic systems for health.
  2. Ascertain the role of ICT systems in decision making through provision of data from various interventions in a timely manner.
  3. Define standards for integrated operations across all the six pillars of ICT namely: Infrastructure, Support, Hardware, Software, Governance & Security and Databases & Data Analytics. The standards must include the development and application of ICT Services Management (ITSM) in line with international best practices.
  4. Define the governance and management functions of ICT Services.
  5. Provide a sustainability for ICT services in the context of the MoHCC.
  6. Propel the MOHCC unit towards becoming the county’s best-in-class ICT service provider through embracing latest technological advancements in all the six pillars mentioned above. Advancements such as IoT, IDS and Data Science.