Objective:

Support the Authority by providing guidance, technical advice and oversight of the management and
implementation of ongoing modernization and reform programmes including the ITAS Project,
ASYCUDA, IFMIS, Fiscal Registers, Revenue Payment, Receipting, and Reconciliation System and the
ICT Function.

Scope:

  1. Support the implementation of the Integrated Tax Administration System (ITAS) that will
    provide e-services for taxpayers and other stakeholders.
  2. Fine tuning of ICT infrastructure to support the full automation of ITAS in the authority.
  3. Integration/interface of ITAS with other internal systems (e.g., Great Plains, ECR and
    ASYCUDA world) and external systems (IFMIS, NCRA, BSL, CAC, Commercial Banks etc.)
  4. Put together a concept note for the creation and management of a data warehouse system
    that should serve as a central data repository to feed data analysis.
  5. Provide advisory services on acquisition of appropriate data analytics tools and packages.
  6. Provide advisory services to the Commissioner General’s Office.
  7. Identify a sustainable ICT capacity building programme and support its implementation
    (training, on job mentoring for ICT staff).
  8. Strengthen the Modernization Unit (MU) and engaging technical assistance experts to
    deliver initiatives.
  9. Identify other short-term reform priorities for key tax administration areas, that is,
    collection, audit, appeals, taxpayer services, information technology and administration of
    human resources.
  10. Verify whether UAT 1 & 2 issues identified have been fully resolved by the JV.
  11. Assist the Domestic Tax Department with data cleansing and date migration into ITAS.
  12. Develop a roll-out plan for ITAS.
  13. Support the NRA achieve operational acceptance of ITAS by end September 2021.